Due to the continued success of the Organisation our client is requiring an Aeronautical Billing & Statistics Administrator. This is a 6 month contract.
Role
The purpose of this fixed term project role is to ensure the integrity of flight data on the Airport Operations Management System (Fusion) for the purposes of generating invoices for all aeronautical charges and the production of statistical reports, .
A key component of this role is to analyse the processes, make suggestions on how to improve them, working with the Operations team to introduce efficiencies, implement changes, and sustain improvements.
This role will identify and support improvement efforts, facilitate digitisation and automation opportunities in the role.
Key Areas of Responsibility
- Verifying the integrity and accuracy of all flight information in Fusion to facilitate the periodic billing of aeronautical charges.
- Production & issuance of statistical reporting, meeting weekly, monthly & ad-hoc requirements.
- Ensuring the timely close off of accounts to facilitate billing i.e. weekly/monthly
- Miscellaneous billing of ancillary airport charges.
- Ensure the maximisation of all operational revenues through billing processes.
- Respond and resolve customer queries relevant to airport charges in collaboration with SSC.
- Ensure that data stored in Fusion Master Files are accurate and up to date to facilitate the timely production of periodic and ad-hoc Statistical reports.
- Conduct a comprehensive evaluation of current processes to identify areas of inefficiency, bottlenecks, and potential risks This evaluation will provide the foundation for identifying and prioritising improvement opportunities.
- Perform root cause analysis to identify underlying issues and develop strategies to address them effectively.
- Act as a Continuous Improvement Business Partner to identify and support improvement efforts.
- Identifying, prioritising, and implementing process improvements within the organisation.
Key Competencies required
- Experienced Administrator with a Financial background.
- Ability to work under pressure and meet deadlines.
- Strong team player with the ability to collaborate and build relationships with cross-functional teams.
- Detail orientated mindset with the ability to multitask and think critically and strategically.
- Excellent communication skills, with the ability to present findings, recommendations, and technical concepts to both technical and non-technical stakeholders.
- Provide training and support to employees to ensure understanding and adoption of improved processes.
- Take seed ideas and nurture them into improvements across the operations; initiate continuous improvement methodologies.
- Competence in developing a standardised framework for continuous process improvement and automation.
- Advanced analytical, problem solving, and facilitation skills.
- Ability to think creatively and proactively propose solutions with an attention to detail.
- Ability to take ownership and deliver to deadlines in a fast – paced environment.
- Flexible and able to manage multiple demands in a highly pressurised environment to tight timescales, prioritising as appropriate.
