We currently have an excellent new opportunity for Revenue Operations Analyst with multinational client based in Shannon, Co. Clare. Position will be offered on initial 12-month contract with opportunity to extend.
GENERAL SUMMARY:
- Understanding of the order to cash process including supporting system and process.
- Develop effective relationships with internal customers and cross functional internal departments to manage information and the timely resolution of issues.
- Support the drive of order processing efficiencies to achieve Best in Class industry standards.
- Demonstrates fundamentals of professional behaviour including accountability and an appropriate sense of urgency.
PRINCIPAL DUTIES:
• Reviews all orders and customer documentation to insure they are in accordance with guidelines for revenue recognition and ensure booking of order within SLA.
• Develops action plan for orders not booked and works with sales organization and/or counterparts to resolve issues.
• Reviews Global team work instructions for completeness and accuracy to insure the orders are processed, manufactured, and shipped accordingly. Such as model # and/or part, validating pricing and customer information
• Reports to management weekly on backlog, pending deals, and work with management to resolve relationships.
• Works with Sale teams/Manufacturing to schedule and ship orders in line with customer requirements and committed lead times.
• Managing customer queries, escalations and delivers solutions.
• Leverage and maintain cross training to avoid any single point of failure
MINIMUM EDUCATION/EXPERIENCE:
Bachelors degree with 1-3 years of professional work experience, preferably in a high tech manufacturing environment.
SKILLS:
Ability to work independently.
Ability to work in a team environment.
Knowledge of job associated database/software/documentation.
Strong working knowledge of Microsoft Office products.
Communication skills.
Organizational skills.
If you are interested, or would like to find out more about the role, please email your CV to milena.kaszuba@eflexes.com today.
eFlexes is an equal opportunities employer
