GENERAL SUMMARY
Reporting to the Project Sales Manager the primary objective of the role is the co-ordination of the aftermarket business for the product range.
PRINCIPLE DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)
•Handling aftermarket enquiries.
•Coordinating the aftermarket business and issuing quotations.
•Quotation database maintenance.
•Calculating costings for new capital equipment.
•Review terms and conditions on new capital equipment.
•Sales analysis reporting.
•Monthly forecasting projections.
•Other duties as required.
EDUCATION AND EXPERIENCE
•Experience in a similar applications / engineering environment is desirable.
•Qualification in Mechanical Engineering.
•Experience of supervising/managing a direct reporting team is essential.
•Strong commercial awareness.
•Experience of arranging shipments (ocean/air/road) and handling shipping documentation/regulations is highly advantageous.
•Excellent interpersonal and communications skills.
•Ability to work under pressure and to tight deadlines with the capacity to quickly adapt to unforeseen customer demands.
COMPETENCIES
•Adaptability- Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
•Building Customer Loyalty-Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
•Communication-Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations; communicating in a focused and compelling way that drives others’ thoughts and actions. Engages the audience and helps them understand and retain the message.
•Continuous Improvement--Originating action to improve existing conditions and processes; identifying improvement opportunities; generating ideas, and implementing solutions.
•Continuous Learning- Actively identifying new ideas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
•Contributing to Team Success-Actively participating as a member of a team to move the team toward the completion of goals.
•Initiating Action-Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
•Managing Work- Effectively managing one’s time and resources to ensure that work is completely efficiently.
•Work Standards-Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
eFlexes is an equal opportunities employer
