eFlexes Recruitment are currently recruiting on behalf of our client for a Service Support Administrator, based in Ennis, Co Clare. This is an excellent opportunity to join a dynamic and growing team, where you will play a key role in supporting both the Repairs and Service functions, ensuring a seamless process and high standard of service delivery to clients.
Key Responsibilities:
- Monitor and maintain repair jobs on the database, ensuring all information is accurate and up to date.
- Track job progress, updating statuses and providing regular updates to clients.
- Provide administrative support to the Repairs team, including correspondence, scanning, photocopying, and liaising with engineers.
- Support the Repairs Supervisor with daily operations, resolving supplier issues and ensuring workloads are completed.
- Liaise with scheduling personnel to ensure efficient allocation and scheduling of repairs.
- Assist the Purchasing Coordinator with system updates, allocation of parts, and dispatch.
- Review engineer reports and process related invoices.
- Manage incoming calls and monitor the departmental mailbox to ensure timely responses.
Key Skills & Competencies:
- Strong organisational and administrative skills with the ability to prioritise tasks in a fast-paced environment.
- Excellent attention to detail and accuracy in data entry.
- Proficient in Microsoft Outlook, Excel, PowerPoint, and Word.
- Ability to work well under pressure and meet tight deadlines.
- Flexible team player with the ability to work independently and collaboratively.
Experience Required:
- Previous experience in a busy office environment with a proven ability to manage multiple tasks efficiently and accurately.
To apply for this position, please submit your CV to Warren.Brooks@eflexes.com
