eFlexes is a growing and dynamic staffing solutions provider based on Shannon, Co. Clare. We are now recruiting for an Account Manager with expertise in Customer Management, HR and Employment Law. The position is a new one and is permanent and results from growth in our business. The role has the following key responsibilities :
Key Responsibilities
- Develop and grow the relationship we have with our customer and become an integral part of their team. Be actively involved in adding value in terms of project work and onsite management
- Manage the contrator population on site including the planning and delivery of induction, performance appraisals, training plans , disciplinary etc.
- Develop both customer and staff communication plans to enhance the engagement of both
- Manage the delivery of key metrics with the goal of exceeding targets which will delight the customer
- Work with the eFlexes team who will support you on Recruitment, Payroll, reporting etc, so that the team is constantly aware of the customer requirements and working with you to deliver them to the customer
- Reporting of status and attendance at all appropriate custoemr meetings
- Identify new opportunites with the customer which will enhance their business and proactively drive the delivery of key metrics and overall customer satisfaction
The Person
- Interpersonally strong with the ability to engage with all levels of staff and customer across the site
- Excellent Work Ethic and 100% committed to the job
- Excellent Microsoft Office skills and the ability to learn new systems
- Must have experience in HR and Employment Law
- Must have worked ion a customer facing role for at least 4 years
- be organised and methodical in the approach to work
- Excellent communication skills
- Be positive and engaging and open minded
Please contact Mairead Mckenna for a confidential chat . mairead.mckenna@eflexes.com / 087 699 2206
