Our Client, a leading Digital Marketing Agency based in Co. Clare, has an exciting new position for a CRM (Monday.com) Specialist to join their team on a full-time basis.
Reporting to the Snr Project Manager, the CRM Specialist will join a talented and creative team working in a supportive and friendly environment. The new CRM Specialist will have exceptional hands on experience specifically in Monday.com and will be the onsite expert providing technical support, manipulating data, and creating reports for senior management.
This is a permanent position and will enjoy a very competitive salary and benefits package, and excellent career development prospects.
The role is being offered as a remote position but candidates will be required to travel to the office once a month, and should be resident in Ireland.
Responsibilities include the following:
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Serve as the Monday.com Specialist providing support and training across the organisation
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Ensure that all users reach a high level of competency and confidence with the system
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Provide ongoing support to users
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Ensure the project management system (Monday.com) provides an effective and efficient funnel to track, service and monitor project participant activity and progress
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Compiling and populating Performance reports and distributing to the Senior Team.
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Manage quality and consistency of data, train users, generate reports and input data to support the project
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Create reports for colleagues to help them make more effective decisions.
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Maintaining excellent communication with all Stakeholders
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Update and maintain stakeholder records within the Monday.com system
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Communicate with project team on a regular basis to ensure clean data for use across all areas of the organization
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Assist with administrative duties related to research & business intelligence
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Demonstrate a complete commitment to the goals and mission of the project
Experience Required:
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Bachelor's Degree in Computer Science, Business Administration or similar field
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Confident practical experience and in-depth knowledge in Monday.com is essential
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Ability to manipulate system to provide data and reports
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Proven experience successfully managing multiple projects in a fast-paced environment
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Proficiency in Microsoft Office software products, including PowerPoint, Excel, Word and ability to quickly learn industry related windows software
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Demonstrated ability to convey a sense of urgency, openness to new ideas, inclusion & diversity, integrity, customer focus, and respect
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Strong Communication (verbal & written) and Interpersonal Skills
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Ability to work effectively within a team environment
