Clinical Physiotherapy Manager
Our client, HealthcareDirect, is a national provider of clinical services to the Public and Private Sectors. Due to continued expansion, there is now a requirement to recruit a Clinical Physiotherapy Manager to enhance our existing management team. The position comes with an attractive salary, company vehicle, laptop and phone.
The following briefly outlines the responsibilities for the role.
Principal Duties and Responsibilities:
Managing team of Chartered Physiotherapists
Lead and co-ordinate the physiotherapy team in the day-to-day provision of physiotherapy services to clients within your geographical region
Management of staff including hiring, induction, performance monitoring, planning clinical schedules, staff appraisals and providing necessary back up and support on a daily basis
Liaise with the physiotherapy team, other relevant personnel within the company and directly with clients to ensure clinical services continue to be delivered to a very high standard
Support administrative and reporting duties in a accurate and timely manner
Staff Training and Development
Working with the Clinical Director to identify, plan and execute the training necessary to develop the Clinical team to excel in the provision of services
Create an expectation in the team that each clinician has responsibility for a level of research and self development and articulate what that should be
Mentoring and supporting from a clinical perspective our less experienced staff
Create a forum where the clinical team can meet , exchange ideas , deliver papers, receive training / updates, discuss issues of a clinical nature to establish a cohesive approach to our physiotherapy service
Process and Procedures
Develop and roll out process and procedures to our staff to ensure consistency of delivery in terms of exercise programs, treatments, recommendations etc.
Put in place an induction program for all new hires that ensures that they are familiar and trained in all aspects of our processes and services
Customer Service
Liaise with Customer Care Manager and visit our client base on an ongoing basis to assess their satisfaction with our service and identifying ways of enhancing our value to them
Plan your routes to clients in order to continually maintain regular face to face contact
Identify new revenue opportunities with our existing client base and potential new areas for growth
As a result of polling clients, design and implement new processes and methodologies and implement same across the team
Personal Characteristics and Experience Profile Required:
Organised and disciplined in your approach to managing a team, gaining their respect and trust while providing strong and clear leadership
Full clean driver license
Good market awareness to understand where the opportunities lie for our business
Dynamic and self motivated personality with excellent communication skills
ISCP/CORU registered with current professional insurance in place, 3 years experience as a physiotherapist with care of the elderly experience an advantage
Ability to establish and maintain high quality partnership relationships with our customers
Availability to work beyond normal hours/weekends when required
Willingness for frequent regional traveling when necessary
Location
The position can be home or office based (Shannon, Co. Clare) depending on location, however he ideal location is in Dublin or surrounding counties.
Send your CV to ann.Hanily@healthcaredirect.ie
