Our Client, a leading Digital Marketing Agency based in Co. Clare, has an exciting new position for a CRM Specialist to join their team on a full-time basis.
The new CRM Specialist will play a key role within the company, ensuring that all employees are fully trained and supported in navigating a large digital transformation project.
Reporting to the Snr Project Manager, the CRM Specialist will join a talented and creative team working in a supportive and friendly environment.
This is a permanent position and will enjoy a very competitive salary and benefits package, and excellent career development prospects.
Responsibilities include the following:
- Serve as the Monday.com Specialist providing support and training across the organisation
- Ensure that all users reach a high level of competency and confidence with the system
- Provide ongoing support to users
- Ensure the project management system (Monday.com) provides an effective and efficient funnel to track, service and monitor project participant activity and progress
- Compiling and populating Performance reports and distributing to the Senior Team.
- Manage quality and consistency of data, train users, generate reports and input data to support the project
- Create reports for colleagues to help them make more effective decisions.
- Maintaining excellent communication with all Stakeholders
- Update and maintain stakeholder records within the Monday.com system
- Communicate with project team on a regular basis to ensure clean data for use across all areas of the organization
- Assist with administrative duties related to research & business intelligence
- Demonstrate a complete commitment to the goals and mission of the project
Experience Required
- Min of 1-2 year’s knowledge and experience in Monday.com is essential
- Bachelor's Degree in Business Administration or similar field
- Proven experience successfully managing multiple projects in a fast-paced environment
- Proficiency in Microsoft Office software products, including PowerPoint, Excel, Word and ability to quickly learn industry related windows software
- Demonstrated ability to convey a sense of urgency, openness to new ideas, inclusion & diversity, integrity, customer focus, and respect
- Strong Communication (verbal & written) and Interpersonal Skills
- Ability to work effectively within a team environment
To apply, please email your CV to angelina.oneill@eflexes.com or call Angelina on 086 0205506 for further details.
