Due to continued growth we are currently recruiting a Service Administrator for a client company based in Ennis, Co. Clare.
The new Service Administrator will join a friendly and supportive team in a busy, fast moving office. Free onsite parking is available and easily accessible.
This is a permanent, office based role and offers the new Service Administrator the opportunity to work with a progressive company with potential for career progression.
Responsibilities include:
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Handle outbound and inbound calls to and from customers with the utmost care, interest and professionalism
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Support the Service team with general administrative tasks
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Manage and maintain documentation to customers, including reviewing work sheets, invoicing, and providing updates
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Maintaining Maintenance Contract details
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Managing the Customer Database from an administrative perspective
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Assist in the preparation of weekly reports
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Other ad hoc duties as assigned
Experience required:
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A minimum of 3 years administrative experience
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High level of computer literacy (especially MS Word and MS Excel) and the ability to learn new software promptly
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Excellent recall and verbal communication skills
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Ability to prioritize workload
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Strong attention to detail
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Excellent interpersonal, written and spoken communication skills
