Our Client, an award winning Digital Marketing Agency based in Co. Clare, has an exciting new position for a CRM Specialist to join their team on a full-time basis.
Reporting to the Snr Project Manager, the CRM Specialist will have technical and hands on experience using Monday.com. or a similar project management platform, on a daily basis.
As the CRM Specialist you will join a talented and creative team working in a very supportive and friendly environment.
This is a permanent position and will enjoy a very competitive salary and benefits package, with excellent career development prospects.
The role is being offered as a hybrid or remote position but candidates working remotely will be required to travel to the office once a month, and should be resident in Ireland.
Responsibilities will cover:
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Serve as the CRM Specialist (Monday.com) providing support and training across the organisation.
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Ensure that all users reach a high level of competency and confidence with the system.
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Ensure the Monday.com platform provides an effective and efficient funnel to track, service and monitor project participant activity and progress.
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Manipulating, compiling and populating Performance reports and distributing to Senior members of the Team.
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Create reports for colleagues to help them make more effective decisions.
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Maintaining excellent communication with all Stakeholders.
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Update and maintain stakeholder records within the Monday.com system.
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Communicate with project team on a regular basis to ensure clean data for use across all areas of the organization.
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Assist with administrative duties related to research and business intelligence.
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Demonstrate a complete commitment to the goals and mission of the project.
Experience Required:
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Bachelor's Degree in Computer Science, Business Administration or similar field.
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Confident practical experience and in-depth knowledge on Monday.com is preferable, but candidates who have experience with Microsoft Project, Teamwork, JIRA, Asana, Smartsheet or similar as part of your current key operational duties will also welcomed.
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Ability to manipulate system to provide data and reports.
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Proven experience successfully managing multiple projects in a fast-paced environment.
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Proficiency in Microsoft Office software products, including PowerPoint, Excel, Word and ability to quickly learn industry related Windows software.
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Demonstrated ability to convey a sense of urgency, openness to new ideas, inclusion & diversity, integrity, customer focus, and respect.
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Strong Communication (verbal & written) and Interpersonal Skills.
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Ability to work effectively within a team environment.
