We are now seeking an enthusiastic and experienced Food & Beverage Team Lead for a client based in County Clare.
The role involves managing a team, delivering excellent customer service, a good multi-tasking approach, prioritising tasks and ensuring all targets are met or exceeded.
Reporting to the Food & Beverage Manager, this is a superb opportunity for an ambitious F&B professional to gain valuable experience within a vibrant environment with opportunities for career development.
The F&B Team Lead will be responsible for, but not limited to:
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The day to day running of a number of busy F&B outlets within close proximity
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Training and consistent mentoring of all Food and Beverage Assistants
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Delegating in an efficient manner, ensuring all team members have a clear understanding of their duties, the product offerings, the required standards of food presentation and attention to their workstation and its environs
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Promoting a positive working environment for all the team. Optimising opportunities to motivate and enhance performance levels of the team
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Ensuring all customers receive a warm welcome providing excellent customer service
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A robust and practical approach to food safety at all times, while ensuring HACCP and hygiene practices are constantly maintained
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Creating, managing, and maintaining biweekly staff rosters on company software
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Weekly Food & Beverage ordering with company suppliers
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Dealing with any customer comments and feedback in a timely fashion
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Ensuring all customers receive a warm welcome providing excellent customer service
The ideal candidate will be passionate about food and customer service, and have the following skills:
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Must have a proficient knowledge of Microsoft Office suite
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A hands-on approach, be self- motivated and be capable of multi- tasking
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Must have excellent communication and people management skills
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Previous working experience in a similar role will be an advantage
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Trained in HACCP principle’s is a requirement.